Site and Review Guildelines
These are the official posting guidelines ("Site Guidelines") for www.kuzad.com website, application or
other interactive service ("Site”). The Site is owned, operated and/or provided by KUZAD Technologies, Inc.
(“KUZAD," "we," "us," or "our") and these Site Guidelines are a part of, and an additional Terms under, our
Terms of Use Agreement.
KUZAD is the largest online destination for merchants to research and rate clients across the United States.
Our goal is to provide a safe forum to share service experiences to help fellow service professionals make
critical business decisions.
THE SITE
The KUZAD website (www.kuzad.com) provide user generated feedback on their past experiences working with
clients.
User ratings should only be posted by service providers who have done work with that particular client.
KUZAD is NOT the place to report dangerous, illegal or illicit
behaviors. If you believe that you are in danger, we strongly advise you to report such incidences directly
to your corporate office or local law enforcement.
HOW WE WORK
KUZAD has a team of representatives who read every rating
submitted. We have defined site guidelines to help reinforce our mission and most importantly to ensure our
decisions around objectivity are 100% consistent, regardless of service provider or client. Our
representatives are experts on our guidelines and will remove any comment that doesn’t comply.
Did we miss something? If you feel an inappropriate review should be removed from the site, let us know. You
can flag a comment for re-review and it will immediately be escalated to our representatives. representative
will determine whether to remove the rating permanently or restore it to the website. Our representatives
will never edit a rating to make it comply or remove a rating simply because it is a low score or negative
review.
GUIDELINES
Service Provider Guidelines:
Be honest in your reviews. You want to be able to trust these reviews when evaluating your customer options,
so we ask that you contribute in the same spirit.
When you are reviewing a past customer, it’s often helpful to provide both pros and cons. This will lead to
more credible and constructive feedback for your peers.
Reviews should focus specifically on the service you have provided. Do not comment negatively on a
customer’s home décor, ethnicity, religious, or sexual orientation.
Avoid hearsay. We want you to share your individual experience working with that particular customer. Don’t
speak on behalf of another service provider, we encourage others to submit their own reviews.
This is not a forum for debate. Reviews that specifically reference another review will be removed. If you
do not agree with another service provider’s individual experience, we encourage you to share your own.
Reviews fueled by anger do not reflect well on the service provider and can be removed for violations such
as profanity. Take a minute to step back and make sure your review will genuinely help others understand
your experience.
KUZAD reserves the right to remove ratings that do not contain substantive comments.
When reading your fellow service provider reviews, we encourage you to use your discretion and weigh every
review amongst the others. Online reviews should be one of the many resources used when making a decision
that affects your business.
PROHIBITED CONTENT
Comments that contain the following will be removed:
Profanity, name-calling, and/or vulgarity, derogatory remarks about religion, ethnicity or race, gender,
physical appearance, mental and/or physical disabilities.
References to a customer’s family, personal life and/or sex life, including sexual innuendos.
Direct references to other existing comments or comments that have been deleted by our representatives;
A language other than English. Comments must be written in English only.
Hyperlinks and / or URLs.
CUSTOMER GUIDELINES
This is an anonymous website where service providers can share
their experiences. We are unable to provide any data or personal information about the submitter of a
review.
We do not proactively add any customer or service provider to
our website. Every profile was submitted by our service providers.
We are unable to remove a comment simply because it is negative. It will only be removed if it doesn’t
comply with our website guidelines.
KUZAD representatives are unable to prove or disprove details mentioned in a review. We are not arbiters of
facts.
While it is against our guidelines for customers to rate
themselves, we recommend that customers encourage their service providers to rate each service experience.
The more reviews you have, the more likely it will be for a service profession to accept your job.
FLAGGING A RATING
If you see a rating that you believe violates these Site
Guidelines, please click the "report this rating" at the bottom of the comment and state the problem. Such
comments will be evaluated by the Site's personnel. Please do not flag a rating just because you disagree
with its wording.
SOME LEGAL STUFF
KUZAD occasionally receives removal demands that include threats
to sue us. To date, no one has followed through with a lawsuit against us for our reviews.
The law protects KUZAD from legal responsibility for the content
submitted by our users, such as the reviews that appear on our site. Specifically, the Communications
Decency Act of 1996 (47 U.S.C. Sec. 230) created a federal immunity to any cause of action that would make
websites, like KUZAD, liable for information originating with a third-party user of the service.
The law is clear on this matter. Anyone who wishes to sue KUZAD
for the reviews posted by our members risks penalties imposed by the court. These may include financial
sanctions and reimbursement of our attorney's fees for our having to defend against a lawsuit that ignores
obvious legal protections for KUZAD.
If, despite our caution, you feel that legal action is the only
recourse for you, our address for service of legal process is:
KUZAD Technologies, Inc.
283 Swanson Drive
Lawrenceville, GA 30043
If you intend to serve documents on KUZAD Technologies, Inc.,
please make sure that service is properly effected in the US in accordance with all applicable law. We are
not obligated to respond if service is not valid.
These guidelines are provided for informational purposes only
and do not constitute legal advice. While we stand by our guidelines, you are encouraged to seek advice from
an attorney who is competent in the relevant field of law.
RESERVATION OF RIGHTS
The Site reserves the right to remove any comments deemed as
inappropriate, libelous, defamatory, indecent, vulgar or obscene, pornographic, sexually explicit or
sexually suggestive, racially, culturally, or ethnically offensive, harmful, harassing, intimidating,
threatening, hateful, objectionable, discriminatory, or abusive, or which may or may not appear to
impersonate anyone else or that otherwise violate our Terms of Service.
The Site reserves the right to remove, provide to authorities or
otherwise take appropriate action regarding comments that threaten violence or bodily harm to another
service provider or customer, but not limited to, notifying the authorities of your IP address, where
available, and the time you rated and taking any action as described in the Terms of Service and Privacy
Policy.